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Australia Post will pause parcel pickups, collections and lodgements from e-commerce retailers across Greater Melbourne for five days from Friday as the deliveries company manages a major backlog.
Announced overnight, the service disruption will start at 12.01am on Friday 1 October and end on 12.01am Wednesday 6 October and will not affect collections from e-commerce retailers in regional Victoria and all other states and territories.
All letters, Express Post, StarTrack Premium, StarTrack Courier, and Startrack Express deliveries remain unchanged across the network, as does processing for all international inbound and outbound.
“The safety of our people is our highest priority. This temporary measure will allow us to responsibly clear record parcel volumes while our Greater Melbourne Metro operations are impacted by major COVID-19 disruptions. Our team will continue processing parcels across the weekend in affected areas,” says Australia Post.
“We apologise for the inconvenience.”
The disruption comes nearly a month after Australia Post paused e-commerce parcel collections in New South Wales, Victoria and the Australian Capital Territory for three days from 4 September.
That pause was done to manage pressure on the Australia Post network caused by around 500 staff members in self-isolation due to the COVID-19 outbreak across the east coast.
Updated at 9.16am AEST on 29 September 2021.
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