Privacy breach can be costly

Written on the 17 June 2009

MCCULLOUGH Robertson Lawyers senior associate Emma Weedon says the need to comply with the provisions of the Privacy Act has never been more pressing.
The percentage of businesses that consider it important has never been so low, with most considering it a ‘toothless tiger’.

“The number of businesses that also wrongly believe a website privacy policy is sufficient to cover them has also never been so high,” says Weedon.

“Whilst compensation awards under the Privacy Act have to date been quite low, the legal and general business cost of defending a complaint can be significant, particularly when compared to the relatively low cost of ongoing compliance.”
Businesses must comply with the 10 National Privacy Principles (NPPs) if they are to avoid customer complaints to the Privacy Commissioner, which she believes are relatively straightforward to make and can cost an organisation significant amounts of time and money.

“The biggest complaint by individuals is that an organisation has used their information in a way that it was not authorised to, or that it has disclosed information to a third party without permission.”
Common areas of complaint also include marketing activities, medical records and the failure to maintain correct information.

Weedon cites the Australian Law Reform Commission’s report into privacy legislation as potentially putting an end to current privacy law misconceptions if it is enacted, with the introduction of an ‘at fault’ data breach notification system with harsher penalties.


Latest News

SLATER & GORDON AND MAURICE BLACKBURN SHOWDOWN IN BELLAMY'S CLASS ACTION

FIERCE rivals Slater & Gordon (ASX: SGH) and Maurice Blackburn have secured funding for class actions against Bel...

WHY VIDEO IS A "GIVEN" FOR BUSINESS

IN TODAY's digital-driven world, video is king and if used right, it can push a company's brand and brand ...

BRAMBLES TUMBLES AFTER REDUCING GUIDANCE

BRAMBLES (ASX: BXB) will miss its first-half guidance due to cost pressures at its North America business.

The com...

VILLAGE ROADSHOW PARKS HURT BY DREAMWORLD TRAGEDY

QUEENSLAND visitors to Village Roadshow (ASX: VRL) theme parks have declined 12 per cent in the wake of four deaths a...

Related News

CARSALES CEO RETIRES AS NEW COMPETITOR COX FINALISES MERGER

CARSALES will have a new CEO as it takes on a fresh challenger to its crown as the dominant online car sales portal i...

BUSINESS CONFIDENCE AT A SIX-YEAR HIGH

SMALL and medium businesses have entered 2017 with their confidence at a six-year high, building on strong gains m...

CONSUMERS PESSIMISTIC ENTERING 2017

CONSUMER confidence remains at its weakest point since April 2016, according to the latest Westpac Melbourne Institut...

RISE OF STARTUP SUPPORT PROGRAMS NOT AS ROSY AT IT SEEMS

ENTREPRENEURIAL cultivation companies in Australia are appearing quickly, but questions have been raised about whe...

Contact us

Email News Update Sign Up Contact Details
Subscriptions

PO Box 2087
Brisbane QLD 4001

LoginTell a FriendSign Up to Newsletter