GETTING 'G20 READY'

Written on the 24 July 2014

GETTING 'G20 READY'

TOURISM and hospitality workers in Brisbane have completed a free program to ensure they are ‘G20 ready’.

More than 500 workers came together for training sessions to ensure their interpersonal skills are in check and they can manage the needs of world leaders, 4000 delegates and 3000 media representatives at the November G20 Leaders summit.

Lord mayor Graham Quirk says more than 50 organisations have taken  part in the Brisbane Welcomes the World training from organisations including Emporium Hotel, Queensland Museum, GOMA and Black & White Cabs.

The program is delivered via face-to-face sessions and online modules.  

“It’s great to see how industry has embraced this opportunity, and the number of concierges, taxi drivers, retail staff, tourism operators and volunteers who have taken part in Brisbane Welcomes the World training to date and have booked for future sessions between now and G20,” says Quirk.

He says it is one of six major G20 initiatives to leverage the benefits of the rare opportunity to promote Brisbane as “welcoming destination with a compassionate spirit” on a global scale.

“The aim is to give visitors a personal connection with our city, culture and events that will stay with them forever, and that we hope they will share with colleagues, friends and family.

“One of Brisbane’s best assets is its friendly, caring community and envious lifestyle and the Brisbane Welcomes the World program encourages participants to think about what makes the city special and how they can share it with visitors.”

Quirk also says some of the organisations that have taken part in the training have been so impressed in its delivery that they are looking to incorporate it into future staff development courses post-summit.

Brisbane Welcomes the World training is being delivered by economic development board Brisbane Marketing and supported by venue partner QUT. 

Anyone within the local tourism industry can participate in the program. To find out more, click through to Visit Brisbane


 

 

 


 


Latest News

BUNNINGS BOSS JOHN GILLAM QUITS WESFARMERS

THE man behind Bunnings' home improvement domination has resigned from his role in charge of the retailer.

...

NOVOTEL SALE REFLECTS HOT BUYERS' MARKET

AFTER two decades in the hands of a private syndicate, The Novotel Melbourne Glen Waverley has been sold to the Sy...

SUPERLOOP ONE STEP CLOSER TO BIGAIR ACQUISITION

BIGAIR (ASX:BGL) shareholders have given Superloop (ASX:SLC) the green light to acquire the telecommunications com...

RINEHART-BACKED OIL AND GAS EXPLORER SUES VICTORIA FOR $2.7 BILLION

AN oil and gas explorer backed by Gina Rinehart (pictured) is suing the Victorian state government for more than $...

Related News

HOW MCDONALD'S AUSTRALIA REDISCOVERED ITS INNOVATIVE SPIRIT

MCDONALD'S is such a ubiquitous part of the Australian landscape today that it is easy to forget how it change...

JB HI-FI IS THE GOOD GUY IN $870 MILLION ACQUISITION

ELECTRONICS giant JB Hi-Fi has formally completed its $870 million acquisition of home appliance chain The Good Gu...

ACCC ACTS AGAINST MERITON'S RIGGED REVIEWS

MERITON Property Services is under fire from Australia's main consumer watchdog, after it allegedly engaged in mi...

ACCC FIRES WARNING SHOT TO IVF PROVIDERS

IVF clinics have been put on notice by consumer watchdog, the Australian Competition and Consumer Commission (ACCC...

Contact us

Email News Update Sign Up Contact Details

Subscribe to our mailing list

* indicates required
Email Format

PO Box 2087
Brisbane QLD 4001

LoginTell a FriendSign Up to Newsletter