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The communications market is changing. We are shifting to one in which multiple modes of communication will reign supreme. Voice, video, and messaging communications that prioritise collaboration will drive the future of the market.
Although voice and email communications dominate interactions within business today, the shift to video and real-time messaging is already taking place. What businesses want, and what they need, is real-time collaboration. The integration of these new communication capabilities with other business applications is one of the ways that enterprises can transform themselves into a fully-fledged digital business.
Whether you have a phone systems in your office or like to operate from the cloud there is new technology that can deliver instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence.
Cisco's recent announcement regarding the updates and increased integration across the collaboration portfolio are major and are the largest launch of new technology in Cisco's history.
Comscentre and CISCO have collaborated to remove the pain associated with learning a new system.
Unlike other systems on the market, many of which are disparate applications with limited and complicated support capabilities, Comscentre managing director Ben Shipley says his company's service is both intuitive and hands-on from a tech support perspective.
"You won't need to have infrastructure on site, and you'll no longer require the skills to be able to run and operate it because Comscentre will be there with you looking after the system for you," says Shipley.
"The big difference between our service and many of our competitors is that they use disparate software, rather than ours which is Enterprise grade software provided by CISCO supported end to end."
Another draw card of Comscentre and CISCO's platform is the initial price point, plus the fact that all subsequent system updates are completely free.
"You'll be able to wake up one morning, walk into the office, and find that the system has been totally updated. And that's completely free."
To learn more about how Comscentre can help you deliver a simplified communications and collaboration environment for your business get in touch.
This article was written in partnership with Comscentre
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