PEARLS OF WISDOM FROM THE TOP
10 May 2016, Written by Laura Daquino
GREENCROSS (ASX: GXL) founder Glen Richards is making a splash on Shark Tank. He chats to Business News Australia about those times when splashes are necessary in business and when it's a more matter of riding out the ebbs and flows.
"Develop a plan, document ideas, review the environment, evolve financial models at least three to five years out, and have the discipline to fine-tune the plan on a regular basis. As we started to ramp up our growth, I was fortunate that my chairman, Andrew Geddes, introduced me to a Verne Harnish Growth Faculty workshop called the Rockefeller Habits. Aimed at fast-growing companies, known as Gazelles, the one-day program resonated strongly with me and ensured a strongly disciplined execution to continue our rapid expansion.
"Liz Wiseman's Multipliers put it so succinctly: do you want to be the genius or the genius maker. As a CEO, you must constantly ask yourself whether you are getting 110 per cent discretionary effort and intelligence from your team, or are you creating a political environment of distrust, disharmony and dissonance that gets less than 50 per cent from your people. Greencross went exponential when trust, collaboration and focus were at their greatest among the leadership team.
"As a leader, others residing inside and outside the company will doubt you. Authentic reality checks are important, and staying humble enough to evaluate other people's opinions is healthy.
"For most of us, it is a 10 to 30-year sustained effort to become an overnight success. The young bull spots a paddock full of heifers and suggests to the old bull they race down and grab a few; the old bull replies, lets walk down slowly and grab them all. We were of the view that we were setting up Greencross to last, and that we need to walk down slowly to ensure we did it right. Rushing into battle with a greedy disposition will only help to find the land mines faster."
Purpose with passion
"Your passion as a leader must be infectious, inspiring, sustained and focused. It needs to cascade down through the organisation to help assemble the team to fly in formation toward the stated vision and goals."