GOOD COMMUNICATION TOPS THE LIST FOR IDEAL BOSS
27 February 2014,
EMPLOYEES rate good communication skills as the most desired attribute in a boss, according to recruiter Clarius Group.
The survey shows that almost 70 per cent of people think their employer has good communication skills, while half believe they’re not receiving sufficient guidance to do their job well.
Chief executive officer Kym Quick says there’s an imbalance in the staff-management communications dynamic.
“It’s great that many Australians think their bosses have good communication skills, but we need to move the conversation to matters that are important in the workplace and to productivity.
“People also want to be informed about new developments within their workplace, specifically changes that will affect them.
“This gives them certainty and comfort about their position and how they fit into the big picture,” she says.
Employees considered good communication skills to include constructive criticism, listening, clear explanations and concise task descriptions.
The survey also reveals 42 per cent of people believe their work isn’t acknowledged and 43 per cent possess skills that aren’t utilised.
Quick says managers should engage with their staff and potentially boost productivity.
“It’s critical to acknowledge a job well done, that’s just basic human decency.
“If a person doesn’t think their skills and experience are being fully deployed, they need to tell their managers so opportunities can be developed collaboratively and they have a role they’re passionate about.”
The survey’s top ten characteristics of an ideal boss include good communication, caring, friendly, knowledgeable, approachable, honest, supportive, hard-working and good listening skills.