Gold Coast Top Companies 2018 | 41-50
22 October 2018, Written by Nick Nichols, Camilla Jansen, Matt Ogg, Paris Faint
From desserts to dental practices, timeshare holidays to a tenacious telco, the first set of players on the Gold Coast Top Companies 2018 list shows the diversity at play in the city's transforming economy.
Some have been around for decades, others for just a few years, but a common thread they share is a desire to carve out new opportunities and base themselves in one of Australia's most enviably located cities.
41. Wadsworth Contracting
Whether it be the redevelopment of the Robina Town Centre on the Gold Coast or the construction of the Atria Buildings in Hamilton, Brisbane, Wadsworth Contracting has been there to provide its fit-out expertise.
Led by its managing director Brock Wadsworth, the Burleigh-based subcontractor specialises in commercial internal and external fit-outs and painting, and prides itself on its work for tier one commercial construction projects.
Other projects Wadsworth has been engaged in over recent years include a $25 million contract for Brisbane's 300 George St Hotel, an $18 million contract for the Sunshine Coast University Hospital and a $14 million deal for the WE01 and WE07 Williamstown RAAF Base.
As a family-run company with projects in Queensland and New South Wales, the company often takes on apprentices who are relatives of current employees with an emphasis on industry training.
"Our qualified and experienced office administration team, together with our on site supervising teams run an extremely well-oiled service machine," the company says.
"The exceptional skills from all departments deliver a high standard of work and have in turn created trusting relationships between clients, suppliers and employees.
"Wadsworth has established a reliable and trustworthy reputation amongst suppliers and contractors and continue to maintain long term relationships with the strength of our family values."
42. Pivotel Group
Pivotel Group is not as well-known as the big three in Australia's mobile telecommunications market, but it has the highest customer satisfaction rating.
"Timeshare in Australia started on the Gold Coast," exclaims Ramy Filo of Beneficum, the group that owns the iconic company Classic Holidays as well as Freedom Leisure Finance and Classic Investments.
The Beneficium CEO highlights how Classic's Cedar Lake Country Club in the Gold Coast Hinterland was the first timeshare resort built in the country.
"We've now evolved into services across resort management, timeshare sales and marketing, property and investment, systems, training, finance and lending, and membership services with a global outlook," says Filo.
"Our companies are all based out of our Gold Coast headquarters however the Beneficium Group is responsible for the employment of over 1,000 staff across Australia, New Zealand and South East Asia.
"Through our extensive partnerships with timeshare and travel companies, our network is truly global and importantly for our members it means they can travel virtually anywhere in the world."
Looking back on how far the group has come in the past four decades is "quite phenomenal" in Filo's view, with more than 65,000 member families under management.
"In the next 40 years we see our growth leading into other key markets such as the USA," he says.
"We recently opened two Classic Holidays sales offices in Vietnam, extending our reach into South East Asia.
"Prior to that we acquired New Zealand company Monad Pacific Management which has become a separate business in Classic Holidays New Zealand, servicing our members there directly."
On the Gold Coast itself, Filo says Beneficum's portfolio of resorts has grown over three decades to include seven Classic club properties and 12 properties in total, with most achieving more than 95 per cent occupancy year-round.
"It is one of Australia's most iconic holiday destinations and as a growing city it continues to offer so much to those who live, work and visit here. It's been our home for over 30 years and it's where we will continue to grow our company," he says.
And what about the rise of Airbnb? How is that affecting business?
"The return of the nostalgic family holiday is making a comeback," he replies.
"The rise in popularity of Airbnb has shifted from convenience and price, to being more about the experience of sharing someone's home or home town feeling that connection to a place like the locals do, rather than feeling like a tourist.
"That's what our Club Properties are all about many of our members consider them to be a second home and we are now adding new products such as family holiday parks that are really about giving our members more choice in the type of holiday they want to have."
Nonetheless, he admits the rise of online travel agencies (OTAs) continues to be a challenge for the accommodation sector in general, but Beneficium has adapted its offering to include a global marketplace where members can access competitive deals at discounts through travel partnerships.
44. Ray White Surfers Paradise
45. Smiles Inclusive
Smiles Inclusive (ASX:SIL) debuted on the ASX in April this year after a $35 million IPO with the aim of creating a network of dental practices nationally under the Totally Smiles banner.
46. Frosty Boy
47. Zaraffa's Coffee
48. Eureka Group Holdings
Eureka Group Holdings (ASX:EGH) is an aggregator in the niche market of affordable seniors living communities with a national portfolio of 41 villages in five states.
49. Gold Coast City Marina
If there's one way to gauge the health of the Gold Coast marine industry it can be found at Gold Coast City Marina (GCCM), and news that it is about to double in size says it all.
50. Patriot Campers
The global leisure market has given Patriot Campers some serious legs to grow its business over a relatively short period.
The countdown in is on. Don't miss when we reveal which other companies made the list throughout the week.
Author: Nick Nichols, Camilla Jansen, Matt Ogg, Paris Faint