Changes needed now says HR coach
Written on the 17 April 2009
THE HR Coach Research Institute is urging employers not to wait for external change or government assistance, but to make workforce changes now to create jobs.
Founder Louise Broekman says her group’s initiative Just 1 Job aims to provide a platform for employers and employees to identify ways to increase margins which will create, sustain and ‘innovate’ jobs.
Her Brisbane-based HR Coach Research Institute has grown to 44 partnerships with 200 employees nationwide over the last two years.
Broekman cites a study with a professional service business that had great staff and management but the two just didn’t fit.
“We got them to ask what’s really going on, to create a plan, and from that staff turnover went from 50 per cent down to 5 per cent, and staff satisfaction went from 63 per cent to 76 per cent,” says Broekman.
“Then we saw that productivity increased by 50 per cent per employee which resulted in a 100 per cent increase in profitability.”
She says problem solving should be integrated into everyday business, and if every business focused on creating just one extra job there would be a great impact on the community.
“It’s not just about focusing on the big problems but looking at the little steps that can improve the workplace,” she says.
“This is critically important because people are feeling disempowered right now – the problem is so big but we need to focus on jobs, and to do that we need to have businesses that are successful.”