TECH SHAKE-UP FOR 'OLD SCHOOL' TOWING

Written on the 30 October 2015 by Laura Daquino

TECH SHAKE-UP FOR 'OLD SCHOOL' TOWING

A POLICE tender isn't typically a place where business begins.

Dominic Holland, the 2015 Brisbane Young Entrepreneur Retail & Services winner, doesn't approach business in a typical way though.

Holland began his latest business venture, Tow.com.au, just last year and is already recording multimillion-dollar revenues.

The day the business began trading, July 1, was the day Holland began a state-wide contract with Queensland Police Service.

"I knew nothing about towing," Holland admits.

"My passion is using technology to shake up industry and this is one of the most old school industries that has never really undergone big changes."

Tow.com.au has a fully-automated dispatch system, so you can now book with Tow almost anywhere in the country and the system will automatically dispatch its closest truck.

"We don't have any intervention in-between, which means we can scale really easily as we have done," says Holland.

"We are already in every state and territory, which wouldn't be possible without that technology.

"I think it's still the only system of its kind in the country."

In the footsteps of the world's biggest companies, Holland follows the model that, regardless of industry, you must be in the business of technology. He also approaches business from a needs-based perspective. 

Tow.com.au's staff comprises software developers, debt collectors and drivers, but most of the time the cars are towed in by sub-contractors.

Holland says most of the staff are business and systems related, and there are generally 12 employees on the phone at any one time.

At the time of interview, Holland's staff had ballooned from 25 to 33, and he had another two staff starting the following day.

"Within the space of less than two months, we have met our 12-month hiring forecast," he says.

In regards to Holland's atypical approach to business, he may be a techie, but he shuns the idea that Silicon Valley is 'all that'.

He is only 28 years old, but has already lived in Palo Alto for some time and worked on a couple of startups to 'varying-mild success', scoring a few software patents along the way.

His media network Dom's Network led him to Silicon Valley in the first place, which in 2007 was pre-Facebook take-off.

"The idea behind the media network wasn't so much about creating a social network that just had better features than Facebook, but creating a network built for advertisers with better psychological profiling to build in a really convincing advertising system that wasn't just noise or unseen," says Holland.

"I think I went over there because that's what you do when you have a passion for technology - but I actually didn't like it there to be honest. Their business culture and their way of operating, I didn't agree with it.

"I think I come from a more commercial background."


Author: Laura Daquino Connect via: Twitter LinkedIn

Latest News

SPOTLESS REJECTS DOWNER'S 'HOSTILE' $1.2B BID AS IT PROMISES A STRATEGY RESET

CLEANING and catering services company Spotless has rejected a $1.26 billion takeover bid from mining services firm D...

EXCLUSIVE INTERVIEW: MEGAPORT CEO VINCENT ENGLISH ON GLOBAL EXPANSION AND HOW TO SCALE UP A BUSINESS

THE RAPID expansion of Megaport (ASX: MP1) continues with the Brisbane-based company announcing a major partnership d...

BRISBANE ENTREPRENEUR BREAKS BARRIERS IN ECO-BUSINESS

TRACEY Bailey believes that if every person understood the true social and environmental cost of every product the...

DOMINO'S PIZZA EMPLOYEES OFFERED A SLICE OF THE PIE

DOMINO'S Pizza (ASX: DMP) has launched an employee share acquisition plan which will give its 26,000 staff the...

Related News

FURNITURE DISRUPTOR SET TO SHARE HIS ONE OF A KIND BUSINESS MODEL

IT'S no secret that Australians love homemaking. Their ceaseless quest to create the perfect place to call hom...

WEEDING OUT THE ASX'S BURGEONING CANNABIS TREND: 8 COMPANIES TO WATCH

A NICHE is budding on the ASX in the form of medical cannabis, an industry which has been on the country's rad...

FRESH CLASS ACTION TO REVEAL ANOTHER SIDE OF SLATER AND GORDON DOWNFALL

ACA LAWYERS has issued a formal letter of demand to Andrew Grech (pictured), managing director of Slater and Gordo...

STARSHIPS WERE MEANT TO DELIVER DOMINO'S PIZZA

NICKI Minaj may have been off the mark when she declared 'starships were meant to fly'. However, she m...

EVENTS COMING UP

 

Contact us

Email News Update Sign Up Contact Details
Subscriptions

PO Box 2087
Brisbane QLD 4001

LoginTell a FriendSign Up to Newsletter