SUNCORP USHERS IN NEW EXECS

Written on the 16 February 2016

SUNCORP USHERS IN NEW EXECS SUNCORP Group (ASX: SUN) has made a number of new key appointments centered around customer experience.

CEO and managing director Michael Cameron says the existing legal entities and governance structures remain unchanged, however, It's a 'new operating model' where customer-focused functions are supported by leaner shared services.

Cameron says Suncorp is continuing to invest in simplification and optimisation programs.

"This will enable us to create greater value for our customers, which will support business growth and sustainable returns to our shareholders," he says.

"The customer experience function will use data, insights and forward-looking analytics to inform product innovation and marketing strategies to ensure that Suncorp is at the forefront of satisfying evolving customer needs.

"The customer platforms function will create dynamic and interactive platforms to allow our customers to access any product and any brand via any channel, including a digital marketplace."

Mark Reinke will be appointed chief customer experience officer, Gary Dransfield chief executive officer customer platforms, John Nesbitt chief executive officer banking and wealth, Anthony Day chief executive officer insurance and Paul Smeaton chief executive officer New Zealand.

The current group chief financial officer, Steve Johnston, will remain with the added responsibility for group-wide procurement. Amanda Revis, currently responsible for human resources, will assume chief people experience officer; Anna Lenahan of legal and secretariat will step into chief risk and legal officer; Matt Pancino will be appointed chief information officer; and Clayton Herbert chief transformation officer. 



Latest News

HOW INGRID BONNOR TURNED A LABOUR OF LOVE INTO A WORLDWIDE FASHION ICON

BEFORE Ingrid Bonnor started her bridal robe and feminine sleepwear company Homebodii in 2011, she didn't have an...

G8 EDUCATION EXECUTIVE CHRIS SCOTT RETIRES AS COMPANY CUTS CHINESE TIES

LONG-TIME managing director and executive of G8 Education (ASX: GEM) Chris Scott has announced his retirement, on ...

REGIONAL BANKS HIT OUT AT RATING CUT AND WARN BIG FOUR WILL BENEFIT

REGIONAL banks have hit out at a downgrade on their credit ratings, warning that it will increase their wholesale fun...

$71 MILLION SALE OF 'SYDNEY SIX' GIVES RISE TO WESTERN SYDNEY INVESTMENT HOTSPOT

SIX INDUSTRIAL assets in Sydney's West, dubbed the 'Sydney Six', have sold for a collective $71 million, ...

Related News

REGIONAL BANKS HIT OUT AT RATING CUT AND WARN BIG FOUR WILL BENEFIT

REGIONAL banks have hit out at a downgrade on their credit ratings, warning that it will increase their wholesale fun...

THE COMPANY THAT DECIDED IT WAS GOING TO GIVE A CRAP THANKS TO CROWD FUNDING

SIMON Griffiths is using toilet paper to save the world.

In 2012, on the back of an IndieGoGo crowdfunding campaig...

SURFSTITCH DOWNGRADES EARNINGS AS SHARES PLUNGE 25 PER CENT IN A DAY

TROUBLED online sports clothing retailer SurfStitch is considering selling off more of its assets and will close i...

AUSCANN RESUMES TRADE AFTER $12 MILLION CAPITAL RAISING

IT'S BEEN a big few days for medical cannabis manufacturer AusCann (ASX: AC8), as the company emerged from a trad...

BOOK YOUR FUNCTION SPACE HERE

 

 

 

Contact us

Email News Update Sign Up Contact Details
Subscriptions

PO Box 2087
Brisbane QLD 4001

LoginTell a FriendSign Up to Newsletter