SUNCORP TACKLES MARCIA CLAIMS

Written on the 25 February 2015

SUNCORP TACKLES MARCIA CLAIMS

SUNCORP Group Limited (ASX:SUN) has mobilised its customer response teams to process a spate of claims in the wake of Tropical Cyclone Marcia.

The insurer received 4,300 claims but says it's too early to provide an accurate estimate of costs.

Suncorp CEO Patrick Snowball (pictured) says the company is primed to manage disaster events and is working with the authorities to reach major affected areas.

"The wellbeing of our customers remains our number one priority and we are making sure the necessary resources are in place across our bank and insurance brands," Snowball says.

"A further 200 call centre staff and 13 interstate assessors are ensuring limited call wait times and expedited assessments."

The customer response teams include representation from brands including AAMI, Apia, GIO and Vero.

"Our customer response team units are now active in key areas of Yeppoon and Rockhampton providing additional opportunities for customers to lodge their claims and talk face-to-face with claims staff," he says.

"These are experienced teams who were there for our customers following the 2011 Brisbane Floods, Cyclone Yasi and most recently following the December 2014 Brisbane hail storms."

The company's reinsurance program and Queensland home portfolio will limit the financial impact of Tropical Cyclone Marcia to a maximum of $200 million before tax.

Snowball says impacted Suncorp Bank customers may also be eligible for financial relief assistance.


Latest News

APOLLO REVS UP ITS RESULTS

APOLLO Tourism & Leisure (ASX: ATL) has hit its profit forecast in its maiden result as a publicly traded company...

JASMINE YARBROUGH AND TAMIE INGHAM TAKE MARA & MINE TO HOLLYWOOD

MARA & MINE entrepreneurs Jasmine Yarbrough and Tamie Ingham (pictured left and right respectively) slipped in...

HUGE PROFIT SPIKE FOR HELLOWORLD HEALS MERGER WOUNDS

HELLOWORLD (ASX: HLO) gripped the share market this morning after its announcement of a whopping 880 per cent increas...

PROFIT DROP AT SERVCORP

SERVICED office company Servcorp has seen its profit fall, citing New York City, Singapore and Saudi Arabia as the pr...

Related News

WHY EMPLOYEE-OWNED COMPANIES ARE BEATING ASX200 SHARE PRICES

EMPLOYEE-owned companies command a higher share price than their publicly listed peers, reaping a 17 per cent prem...

RISE OF THE MACHINES HAS WORKERS SWEATING

UP TO 3.8 million Australian workers are fearful their job may soon be terminated by a robot, a new survey has shown....

LESS TALK, MORE SMALL BUSINESS ACTION IN 2017

THE future growth and prosperity of Australian SMEs could be undermined if governments lose sight of the sector...

TEST DRIVE A POST GRAD AT BOND

THERE'S only one way to really move your career into the fast lane, says Bond University, and 'test driving...

Contact us

Email News Update Sign Up Contact Details
Subscriptions

PO Box 2087
Brisbane QLD 4001

LoginTell a FriendSign Up to Newsletter