Service providers sound

Written on the 15 September 2010

A FIVE year study commissioned by one of Australia’s largest corporate training and management consultancy firms has revealed that 99 per cent of corporate businesses are satisfied with their professional service providers.

Happening People received more than 5000 survey respondents to its lengthy research, with the overwhelming majority agreeing their professional service providers were effective and met their needs before, during and in the current recovery phase of the Global Financial Crisis.

Happening People managing director Samuel Day, was taken aback by the results; which didn’t produce the desired outcome for his business.

“We initially commissioned the survey to identify weaknesses in our competitors and ensure we were more effective in those areas, but were very surprised to see a 99 per cent satisfaction result which remained consistent over the past five years,” says Day.

“We have worked with more than 25 per cent of Australia’s top 100 companies and have heard many horror stories in outsourcing when we are called in, but it appears the negative stories are insignificant compared to the overall experience of organisations.”

The client confidence in the industry is sure to be a boost for providers across the country as all sectors are expected to increase investment in professional services as economic pressures ease.

Businesses surveyed include providers of corporate training, management consulting, accounting, wealth management, recruitment and legal services.


Latest News

BELLAMY'S FINDS EXPORTING BABY FORMULA INTO CHINA IS NO CHILD'S PLAY

BELLAMY'S (ASX: BAL) shares have suffered a 40 per cent drop in value today after the company hit a regulatory...

BRISBANE WATCH BRAND ADINA AIMS FOR ICONIC

ADINA watches is at a turning point in its history, 45 years after being founded by Robert 'Bob' Menzies i...

WHY YOU SHOULD CARE FOR YOUR BODY AS MUCH AS YOUR BUSINESS

ENTREPRENEURSHIP is a busy business. It can be all-consuming, but it is important not to neglect your health Y...

BULLETS BACK IN THE BUSINESS COMMUNITY

ALTHOUGH new to the current south-east Queensland sporting landscape, the Brisbane Bullets have a rich basketball ...

Related News

JB HI-FI IS THE GOOD GUY IN $870 MILLION ACQUISITION

ELECTRONICS giant JB Hi-Fi has formally completed its $870 million acquisition of home appliance chain The Good Gu...

ACCC ACTS AGAINST MERITON'S RIGGED REVIEWS

MERITON Property Services is under fire from Australia's main consumer watchdog, after it allegedly engaged in mi...

ACCC FIRES WARNING SHOT TO IVF PROVIDERS

IVF clinics have been put on notice by consumer watchdog, the Australian Competition and Consumer Commission (ACCC...

BIG W CEO QUITS AFTER 11 MONTHS

SALLY MacDonald has resigned as chief executive of BIG W ending her tenure at the helm of the struggling discount ...

Contact us

Email News Update Sign Up Contact Details

Subscribe to our mailing list

* indicates required
Email Format

PO Box 2087
Brisbane QLD 4001

LoginTell a FriendSign Up to Newsletter